Loving All Animals Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you interact with our organization, website, services, and communications.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, mailing address, and details related to adoption inquiries, appointments, donations, or general communication with us.

We may also collect limited non-personal information automatically, such as browser type, device information, IP address, and website usage data, to help improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to adoption inquiries and providing customer care
• Coordinating appointments, interviews, and adoption-related communications
• Providing updates about available pets and adoption processes
• Sending administrative or service-related information
• Processing donations and maintaining internal records
• Improving our programs, outreach, and services
• We may also use your information to send newsletters, fundraising appeals, or marketing information through email or printed newsletters only.
• No marketing or promotional communications are sent via SMS.
  
  

SMS Communications

If you provide your mobile phone number and opt in, you consent to receive text messages strictly for informational and customer care purposes, including but not limited to:

• Available pets
• Responses to adoption inquiries
• Appointment coordination
• General informational communication related to the adoption process
  
  

Your consent to receive SMS messages is not a condition of purchase or adoption. Message and data rates may apply. Message frequency may vary. You may reply HELP for assistance or STOP at any time to opt out of receiving SMS messages.

Mobile Data & SMS Consent Protection

We do not share, sell, rent, trade, or otherwise disclose your mobile phone number or SMS opt-in consent status to any third parties or affiliates.

SMS information is used solely to support direct communication between you and Loving All Animals Inc. for the purposes outlined above.

Sharing of Information

We do not sell or rent your personal information. We may share information only with trusted service providers who assist us in operating our organization (such as website hosting or administrative tools), and only as necessary to perform those services. These providers are required to protect your information and use it solely for authorized purposes.

We may also disclose information if required to comply with legal obligations or lawful requests.

Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is completely secure.

Your Choices

You may unsubscribe from email communications at any time by following the instructions included in our emails. You may also request access to, correction of, or deletion of your personal information, subject to applicable laws.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Loving All Animals Inc.
(760) 834-7000